FAQ

Does the application run on Mac?
Currently, the only version available is for Microsoft Windows.

I can’t run the Setup. It says it needs the .Net Framework installed.
The application needs the .Net framework to be runned. You can install it from Microsoft Website.

When I try to register my key, I get a message saying “Error registering key” or the application stops responding
Please make sure you are logged in as an administrator and that there is no firewall/router/network blocking the access to our database server.

I have bought the application and did not receive an email with the application and product key
Our automated system is connected with paypal and, as soon as a payment is completed, an email is sent to the customer. This should not take more than 10 minutes after payment. Be aware that the email being used is your paypal email. If you don’t receive an email within 10 minutes, check your spam/junk folder before contacting us.

What happens if any message appears (Cafe World messages)?
We are working on it. You will be notified when we found a solution.